‘Mobile Seva’ launched to facilitate government-to-citizen contact

    By IANS,

    New Delhi : The Mobile Seva, a national mobile-governance initiative aiming to provide government services to the people through mobile phones and tablets, was launched here Monday by J. Satyanarayana, secretary, Department of Electronics and Information Technology (DeitY). The logo for ‘Mobile Seva’ too was unveiled.


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    Mobile Seva has been developed as the core infrastructure for enabling the availability of public services through mobile devices.

    It enables the integration of the mobile platform with the common e-Governance infrastructure consisting of State Data Centres (SDCs), State Wide Area Networks (SWANs), and State and National Service Delivery Gateways (SSDGs/NSDG).

    It would help a government department to integrate both web and mobile-based services seamlessly and enhances the access to electronic services tremendously leveraging the very high penetration of mobile phones, especially in rural areas.

    As on date, 833 central and state government departments are using Mobile Seva for providing SMS-based services, and over 55.25 crore SMS notifications have been sent to citizens for various mobile-based services.

    Citizens can now directly interact with government departments through SMS. A mobile applications store (m-App Store) has also been developed by DeitY as part of Mobile Seva.

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