By IANS,
New Delhi: The National Consumer Helpline (NCH) received 10,434 calls during November, officials said Wednesday.
In addition to these telephonic complaints, 634 complaints were also received through the online complaint system on the NCH website.
The maximum number of calls (2,826) were received from Delhi, followed by those from Maharashtra (1,449) and Uttar Pradesh (1,383).
The product sector contributed 16 percent of the total complaints followed by telecom, cooking gas, banking, education and insurance.
As per feedback received from 754 callers, 670 complaints were resolved under convergence with various companies.
Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems faced by them. The Consumer Helpline also provides information, advice and guidance related to consumer issues.